Last Updated: [Insert Date]

Welcome to OOfos Store! These Terms and Conditions govern your use of our website at usoofosfootwear.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Store & Target Audience

OOfos Store specializes in premium recovery footwear and performance loungewear designed for active individuals who value comfort and recovery in their daily lives. Our products cater to men and women seeking high-quality recovery shoes, sandals, boots, and orthotic solutions.

2. User Responsibilities

As an OOfos customer, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations regarding online conduct
  • Be responsible for maintaining the confidentiality of your account credentials

3. Products & Services

3.1 Product Descriptions

We strive to accurately describe all products on our website, including:

  • MEN’S & WOMEN’S RECOVERY FOOTWEAR (boots, clogs, sandals, shoes, slippers)
  • PERFORMANCE LOUNGEWEAR
  • ORTHOTIC SOLUTIONS
  • OUTDOOR & HIKING FOOTWEAR
  • WALKING SHOES

All colors, sizes, and specifications are provided to the best of our ability, but slight variations may occur.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering & Payment

4.1 Order Process

When you place an order:

  • You will receive an order confirmation via email
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • Your order becomes binding when we send the confirmation

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely, and we do not store your complete payment information.

4.3 Pricing

All prices are in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.

5. Shipping & Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipment)

5.2 Delivery Areas

We ship worldwide except to Asia and select remote areas. International customers are responsible for any customs fees or import duties.

5.3 Delivery Issues

If you experience delivery problems, please contact us at [email protected] within 30 days of shipment.

6. Returns & Exchanges

6.1 Return Policy

We accept returns of unworn, unwashed merchandise with original tags and packaging within 15 days of delivery. To initiate a return:

  1. Email our Customer Recovery Team at [email protected] with your request
  2. Package items securely with all original materials
  3. Ship to: OOfos Returns Department, 11 Rosewood Lane, Essex, US 05452

6.2 Non-Returnable Items

The following cannot be returned:

  • Custom or personalized orthotic products
  • Final sale items (marked as such in our SALE section)
  • Used products or items lacking original packaging

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of OOfos Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

OOfos Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Delays or failures in performance due to circumstances beyond our reasonable control
  • Any errors in product descriptions or pricing (we reserve the right to correct these)

9. Privacy & Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of [Insert State]. Any disputes shall be resolved in the courts of [Insert County], [Insert State].

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions, please contact our Customer Recovery Team:

Email: [email protected]
Mail: OOfos Store, 11 Rosewood Lane, Essex, US 05452

Thank you for choosing OOfos Store – where recovery meets comfort for your active lifestyle!